Professional Certificate in Ground Staff & Tourism Management

Professional Certificate in Ground Staff and Tourism Management

With a focus on ground crew operations and tourism management, the Certificate Course in Ground crew program offers a thorough basis for a prosperous career in the fast-paced aviation sector. The basics of travel and tourism, airline ticketing systems, passenger handling protocols, and airport operations will all be thoroughly understood by the students. The curriculum places a strong emphasis on developing practical skills, such as interpersonal and communication skills, problem-solving abilities, and the capacity to effectively and professionally handle difficult situations.

A tourism management program gives students the information and abilities they need to succeed in a variety of ground staff positions, including customer service agents, baggage handlers, check-in agents, and ramp agents. Additionally, it gives a general introduction of the tourist industry, covering topics like destination management, trip planning, and hospitality customer service.

Programme Highlight